Wednesday, August 25, 2010

This is unbelievable

A student came to my office door and stood in the hallway and peeped inside and said, "Excuse me ma'am, I'm looking for Barbara." I smiled at the lady and told her that I was who she was looking for. She was in a frantic mode saying that her instructor is not the right instructor and that she was in the wrong class. I calmed the lady down and told her that it was ok and that we were going to get her to where she was suppose to be. I had another student in my office so I told the lady that I would let my department head speak with her and while the lady waited, I glanced over and told her that the bag she was carrying was a nice one.

When my department head became available, I sent the lady in to get her schedule worked out. When she was done, she came out and thanked me for being so kind to her because everyone else had been giving her the run around. I told the lady it was no problem and she said that she would never forget me.

About ten minutes later, the lady came back and handed me the bag that I thought was so nice. I wanted to tell her that she didn't have to do that, but before I could even get the words out of my mouth, she said, "When people do something nice to you, then you do something nice for them." I was just being me and nothing else. She handed me the bag and I graciously said, "Thank you."

Lovingly yours,


  1. that was sooo nice of you and her..customer service goes a long way...

    no don't go commenting on someone's 10 caret stone and then helping thinking they gonna give it to you

  2. You should have given the bag to the parent that was so upset in the other post!